Menopause and Beyond with Caroline - Privacy Policy
Practitioner: Caroline Crow, Registered Nurse
Service: Evidence-based Menopause Consultations
Contact: support@menopauseandbeyondcaroline.com
1. Data We Collect
- Personal details: name, date of birth, address, contact information
- Health information: medical history, medications, menopause symptoms, lifestyle details
- Consultation records and notes
2. How We Use Your Data
- Provide evidence-based advice during your consultation
- Prepare written summaries or reports for you (for your own records or to share with your GP if you choose)
- Manage bookings, appointments, and communication
3. Use of WriteUpp
- We use WriteUpp, a secure practice management system, to store and manage client data. WriteUpp provides encryption and access controls to protect your information.
4. Data Sharing
- We do not share your data with any third parties unless you specifically choose to do so (for example, sharing a consultation report with your GP).
5. Data Storage & Security
- Your data is stored securely in WriteUpp and, if any paper records are used, they will be disposed of in a shredder at the earliest point.
- Access to your data is limited to the practitioner.
6. Data Retention
- Records are retained for 8 years in line with clinical record-keeping guidance. Unless the business terminates, in which case the records will be destroyed.
7. Your Rights
8. Questions or Complaints